The Centers for Medicare & Medicaid Services (CMS) has released new resources to help people understand their rights under the No Surprises Act. This federal law established protections against surprise billing and excessive cost-sharing for people who are covered by commercial health plans. These tools are available online in both English and Spanish.
These new resources can help:
These new resources can help:
- Understand the rights provided by the No Surprises Act, including out-of-network billing protections and good-faith estimates for future care.
- Identify actions to take to exercise those rights and find a solution if an unexpected medical bill is received, using a Q&A tool.
- Submit a complaint if the provider, facility, or insurance company did not follow the rules of the No Surprises Act.
- Dispute a bill if uninsured or did not use insurance and were charged more than the good faith estimate.
- Apply for financial assistance with medical bills.
- Check medical bills for errors and understand explanation-of-benefits documents.
The website also includes information about the No Surprises Help Desk, which can provide assistance in more than 350 languages.